Ebay suspends account because buyer falsely claimed seller did not ship item

Shipment to Danny Hernandez went unclaimed – Paypal transaction

August 2, 2012

On May 23, 2012 a package to Danny Hernandez was shipped to Falls Church, VA 22041 after he made a purchase on eBay.com. The item was returned to the shipper two months later on July 25, 2012 by the US Post Office because the item was unclaimed.

It was shipped to the exact exact address on the buyers shipping address. Even though the item was shipped the buyer blamed the seller for never shipping the item and gave the seller negative feedback. According the the US Post Office, the buyer never claimed the shipment.

A notice was left at the buyer’s address three times which informed the buyer that there was an attempt to deliver a package and that it should be claimed at the local post office.

As a result of the negative feedback falsely received, eBay has suspended the account (bodeekwa) from selling items because of complaints by buyers who claim that they did not receive an item. It is as simple as that. Ebay will believe whatever a buyer claims without any proof of those claims and there is absolutely no protections to sellers.

The photos below show the envelope of the returned package that shows the date item was shipped and that the package was unclaimed.

This is the envelope of the item that was returned by the US Postal Service because the buyer did not claim the shipment. On the envelope, notes include, “unclaimed” and “2nd notice left on June 20″ all written by postal employees.

Postage stamp shows that item was shipped on May 12, 2012.

Address on the envelope is correct and the buyer never went to the post office to claim the package.

Because there are many units in the building where the buyer lives, the mailman will leave a note when a package does not fit in the mail box. They will usually not leave it in the lobby area where the mailbox is located because the package can be stolen.

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